Below is a brief description of this vacancy

This page outlines the vacancy and the key skills and responsibilities for the role.


Castle Hill, Australia

Reference: 5995997

About the role:

Do you possess practical application knowledge and a good understanding of the regulatory and compliance environment? Are you looking to take the next step in your career in educating and enforcing legislative compliance? We are seeking a highly motivated individual to join our Regulatory Services team as a Community Safety & Compliance Officer. The primary focus of this role is to provide, in a professional manner, an efficient and effective regulatory and enforcement service to the community ensuring compliance that meets the provision of applicable Acts, regulations and other statutory requirements.

Duties include:

  • Work hours spread over seven (7) days, Monday to Sunday on a rotational roster, including after hours call outs and required public holidays.
  • Investigate, assess, determine and resolve customer service requests, enquiries and complaints in a timely customer focused and professional manner, in compliance with and meeting the provisions of applicable Acts, regulations & other statutory requirements.
  • Operate licence plate recognition vehicle
  • Conduct regular routine parking patrols of car parks, roads and school zones, issue infringement notices
  • Enforce the regulatory aspects of the Companion Animals Act and regulations with respect to complaints regarding nuisance animals, dog attacks and impounding activities, competently handle animals as required.
  • Issue notices/orders and penalty infringement notices pursuant to the Companion Animals Act and Regulations, carry out inspections for dangerous/menacing/nuisance dogs
  • Investigate and process abandoned motor vehicles in accordance to Impounding Act and relevant procedures
  • Enforce legislative requirements in relation to abandoned articles, unauthorised signs on Council roads/property, obstructions/encroachments on Council property
  • Conduct routine, litter, public spaces/Council reserves and Heavy Vehicle patrols
  • Investigate asset defects, reports of unauthorised development, property complaints, pollution and illegal dumping incidents and offences;
  • Monitor development, building and subdivision sites;
  • Provide technical compliance advice to internal and external stakeholders;
  • Prepare Statement of Basic Facts and Contentions and briefs of evidence in relation to compliance matters and attend Court as required;
  • Participate in community education programs across a range of enforcement activities to improve community safety and compliance
  • Detail, record information in an accurate and legible manner and able to write quality reports.

About you:

To be considered for this role you will have:

  1. Diploma/Certificate IV (Ranger) in Local Government or another relevant discipline or relevant 2 - 5 years industry experience;
  2. Experience in Court procedures, law enforcement or Local Government law enforcement procedures (2-5 years);
  3. Working knowledge and understanding of the Local Government Act, Companion Animals Act, Impounding Act & Australian Road Rules, Environmental Planning & Assessment Act, the Protection of the Environment Operations Act & other Acts/legislation;
  4. Demonstrated experience in dealing with customer with an ability to solve protracted enquiries (2-5 years);
  5. Ability to competently and effectively handle and control animals;
  6. Demonstrated competent computer literacy skills;
  7. Understanding & ability to interpret Local Government Act, Environmental Planning & Assessment Act, Protection of Environment Operations Act & all legislation, practices & Standards (1 - 2 years);
  8. Class C Motor Vehicle Licence.

Working with us:

THSC employees enjoy: Performance Bonuses, Learning & Development Opportunities, Active Social Club, Modern Office Location, Variable Leave, Proactive Wellbeing Initiatives, Onsite Café and Working for the Community.

Position details:

Permanent Full Time Role, Position Number S1095

Salary: Circa/From $79K + Superannuation + Official use and travel between home & work Motor Vehicle

Next steps:

Please review the Position Description available on Council's Careers Page and submit your application online at by 5:00pm on Tuesday, 5 July 2022.

Employment will be subject to clearance on the following pre-employment checks: Psychometric Testing, Reference Checks, Identity Check, Drug and Alcohol Screening and Medical Check, and may also include a Criminal History and Working with Children Check.

The Hills Shire Council is committed to the principles of employment equity and diversity. We assess applications on merit and suitability related to the inherent requirements of the position. Only people with the right to work in Australia may apply for this position.

We're seeking individuals who embrace our values and can work collaboratively to deliver quality customer services and infrastructure to The Hills Shire community.

Applications Close: 05 Jul 2022