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CUSTOMER SERVICE OFFICER - Libraries

Castle Hill

Reference: 4145306

  • Hills District Location
  • Development Opportunities

An opportunity exists for a motivated and engaging individual to join our Library Services Team.

The Hills Shire Council is customer focused, performance driven and one of the most financially stable councils in NSW. We encourage innovation and continuous improvement to deliver quality services and infrastructure to our community.

WHO ARE YOU?

Here at The Hills Shire Council we are looking for someone who has a CAN DO attitude, takes initiative and works collaboratively with their team.

ABOUT THE POSITION

You will undertake a range of face to face customer service tasks and resolve customer enquiries, in a timely manner. You will also be involved in delivering a wide range of programmes including activities for pre- schoolers and seniors. Based initially with the Library Branches Team the successful applicant will work across Baulkham Hills and Dural branches, however applicants must be prepared to work at any of Council's four libraries.

Qualifications and Experience:

  • HSC or equivalent
  • Experience in a high volume, fast paced customer service environment
  • Experience in dealing with diverse and challenging customers

This is a permanent full-time role

Salary Range - $57,370 to $60,817 pa plus Superannuation

Position No. S0775

To apply, visit Council's website and submit your on-line application by 5pm on Wednesday 23rd May 2018. For further information please refer to the Role Statement.

Recruitment Agencies: The Hills Shire Council does recruitment in-house and therefore does not accept unsolicited resumes or appreciate unsolicited calls from recruitment agencies.


Applications Close: 23 May 2018