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CUSTOMER SERVICE OFFICER - UP TO 12 MONTHS

Castle Hill

Reference: 4106225

  • Norwest Business Park Location
  • Modern Office

An opportunity exists for a motivated individual to join our Customer Relations Team.

The Hills Shire Council is customer focused, performance driven and one of the most financially stable councils in NSW. We encourage innovation and continuous improvement to deliver quality services and infrastructure to our community.

WHO ARE YOU?

Here at The Hills Shire Council we are looking for someone who has a CAN DO attitude, takes initiative and works collaboratively with their team.

ABOUT THE POSITION

Working in our multifaceted Customer Service Centre you will provide high level customer service across face-to-face, call centre, and information management environments. You will effectively and efficiently resolve customer enquiries and complaints across the full range of Council's services in a timely manner.

Qualifications and Experience

  • HSC or equivalent
  • Experience in a high volume, fast paced customer focused service environment
  • Proven experience in the use of technology for service delivery
  • Experience in dealing with challenging customer interactions
  • Experience dealing with diverse cultures and age groups.

This is a TEMPORARY, full-time role.

Salary Range - $60,817 to $65,882 pa plus Superannuation

Position No. T823

To apply, visit Council's website and submit your on-line application by 5pm on Friday 27th April 2018. For further information please refer to the Role Statement.

Recruitment Agencies: The Hills Shire Council does recruitment in-house and therefore does not accept unsolicited resumes or appreciate unsolicited calls from recruitment agencies.


Applications Close: 27 Apr 2018